Returns & Exchanges
At JazzUpCo, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all eligible decor and furnishings. If your purchase isn't the perfect fit for your space, we are here to make the return or exchange process seamless and stress-free.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing